I’m writing this letter to Thank Expert Engines for their excellent service and professional workmanship. Before I decided to have your company rebuild the engine in my 2003 STS, I did some extensive research on exactly how to handle my situation as no matter what, it was going to cost me a lot of money. I do have enough knowledge about engines, vehicles and mechanics in general to know when someone else knows what they are talking about or not. I looked at replacing the engine with one from a wrecker. Unfortunately, a low mileage engine was hard to come buy and was priced from $3,000 to $4,000 plus installation and only had a 30 day warrantee. If it didn’t work, I had to pull it out and replace it with another one at my cost. Total bill was around $6,000. I looked at buying a new long block from a GM dealer. Comes with a 60,000 klm warrantee or 3 years at a price tag of around $7,000. To do all the work necessary to put it in your vehicle was going to cost around $10,000. I started calling engine re builders in Canada and the USA. Many had tried to rebuild the 4.6 Northstar and gave up as they found it to difficult. Actually, one of the larger engine re builders in the USA told me that it was impossible to get it right, they gave up on it after losing several thousands of dollars and a lot of aggravation.
When I contacted Expert Engines they knew how to deal with my engine. They knew what the common problems were and how to deal with it, and why the other re builders were not successful and how they had over come those problems with my particular engine. After years of rebuilding several hundred of the same motor, they had it down to a science.
My car feels like a brand new car. I’m very happy with the choice I made and look forward to driving my car for a least another 200,000 klm. Thanks again.
Tony and your team: Just wanted to say thank you so much for the work you did on my Aurora 1997 engine that no one would touch in this area. Everyone who did look at it,as it is in excellent condition,told me to cut my loss as it would cost more than the price of the car I paid. That is until I discovered your company on line and you promptly responded and we made arrangements. I was impressed by the service and the price. I highly recommend your company to anyone with such engine problems and the service you provide. I am once again enjoying my car and no problems what so ever. If it should ever arise that I need your service again…I definitely will contact you.Thanks again and please pass on to your team of workers.
Hi Tony. Im writing this note to thank you for the work that you have done on my 1997 Cadillac Deville.
I had bought this car because I liked the look and always wanted Cadillac. I drove it for 2 months when all of a sudden it started to lose coolant. I later found out that this is a big problem with the Northstar Engine. I took it to my mechanic and he told me that there is no proper fix for this engine and to cut my loss and to buy another car. The more I searched for information about this over heating problem, I quickly found out that I was not the only one out there with the same issue. Im glad that I found EXPERT ENGINES and am happy to say that you totally took care of my over heating problem that nobody else wanted to touch. You and your staff made me feel comfortable right from the first phone call. Your experience is evident in the confidence you show in your work.
I can tell you my car is running great. As a satisfied customer, I would highly recommend Expert ENGINES. In appreciation of this I posted my comments on Craigslist.
It has been a few months since you and your shop re-built the engine in my Cadillac, it was the white 1999 Seville STS. I thought I would give you an update. The car has only about 3000 kms on it since the re-build, and is running very well. I have had to sorted out some minor maintenance issues, but overall I am very satisfied with the end results. Also, I thought I would like to write you a testimonial regarding my experience with your services. Here it is, I hope you enjoy it!
I have always appreciated the luxury of a Cadillac, so when I had opportunity to buy a very clean Cadillac Seville, I jumped at it. The car spent most of its time in Georgia, so being a southern car the body and interior were excellent. The engine, on the other hand, had problems. The head gasket was leaking, causing overheating. I found this to be a typical problem with some Northstar engines. I bought the car and decided to repair the engine. This is where the difficulty began. The options were a new engine from the dealer, or a used one from a dismantling yard. Neither of these solutions were appealing. I quickly learned that almost no one would attempt to repair this Northstar engine. That’s when I came into contact with Tony at Expert Engines. After discussing the matter, Tony understood the nature of the problem with my engine. Tony provided a very cost effective solution to the problem, and even arranged a tow to deliver my car to Expert Engines shop. Once at the shop, the engine was removed, disassembled and reconditioned to better than original specifications. Tony answered any questions I had in a very knowledgeable and courteous manner. He also encouraged me to come and see the progress of the rebuild. Tony demonstrated the method of repairing my engine’s problem. I noted that the parts used to rebuild my engine are of top quality. I was impressed by the overall organization and cleanliness of their shop. As my car is high mileage, Tony also suggested some other components be replaced to ensure the success of the rebuild. This was good advice, as I now have a very reliable as well as a great running car! Tony also insisted on ironing out any of the post rebuild issues, if they occurred, before I picked up the car from the shop. My car has its original engine, now freshly rebuilt and warrantied for one year or 20,000 kms. I have peace of mind of knowing that Tony and his shop stand behind their work.